Banks now make it possible for customers to do most of their banking online, paying credit cards, utilities, loans, mortgages, and even transferring money between accounts. Customers can save postage, paper, time and gasoline, and that’s just good business. But with fraud and identity theft on the rise, is online banking really safe? Given a few precautions, the answer is probably yes.
Tips for safe online net banking
To protect your account from fraud please take care of the following:
• Memorize your passwords. If you choose to keep them in writing, make sure they are in a secure place.
• Never reveal your passwords to anyone including the staff of Bank.
• Never respond to any mails asking for your password. Please note that Bank will never ask for your password.
• Do not use easy to guess passwords like your date of birth, car registration number etc. Always include both alphabets and numbers in your password.
• When you enter your Customer ID and password, please ensure that others are not able to see your screen and you are not observed from behind.
• It is recommended that separate passwords for login and transaction be used as it will enhance the safety of your online banking access.
• Change your passwords periodically.
• Avoid online banking from public or shared computers. Never access your account from a computer that is virus infected.
• Do not open multiple browser windows while banking online.
• Log out from db OnlineBanking as soon as you have completed your transactions. Also make sure you close that window.
• If you do not recognize an amount charged to you, please report the same in writing to Bank immediately.
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